TICKETING

Optimize support departments and make better customer care with the bTrack service for issuing tickets-work requests.

You can use the service as stand alone product or upgrade it with work orders module and your call center. Save time for your employees and automate your business operation.

  • AUTOMATE CUSTOMER REQUESTS

  •  ROUTE TICKETS TO SPECIFIC EMPLOYEE

  •  E-MAIL CLIENT FOR INBOUND REQUESTS

  •  COMPATIBLE WITH WORK ORDERS AND CALL CENTRE

  •  FILTER BY TICKET STATUS, PRIORITY, CUSTOMER, DUE DATE, EMPLOYEE

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