Simple Ways to Improve Your Sales Performance and Productivity

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Here at CMR TRACK company we firmly believe that a successful company depends on a versatile mix of employees that possess diverse set of skills. Your employees have an opportunity to use precise, up to date, and pertinent information when communicating with your customers. Regardless of an individual’s position, this information embodies a highly valuable asset that helps the employees to better manage and not waste time when recovering data from disparate systems to share with others the crucial information they need.

CALL CENTRE

Satisfy your customers:

  • outbound/ inbound call
  • predictive dialing
  • voice or SMS campaigns
  • integrated ticketing system with SLA
  • extensive reports with agent dashboards
  • multiple agent support

CRM

  • key account Managers
  • importance
  • SLA
  • and other relevant data into bTrack system

WEBMAIL

Connect with your accounts:

  • Google
  • Office 365
  • Outlook.com
  • MS exchange
  • IMAP

ANDROID APP

Access your CRM data on the go.

INSTANT NOTIFICATIONS

Send push notification about new activities.

TRACKING

Monitor your mobile agents in realtime. Track:

  • location
  • speed
  • distance
  • unknown stops
  • phone calls

TASK AND MEETINGS

Calendar view can help you:

  • keep track all your actions
  • meetings
  • tasks

WORKGROUPS

Collaborate with co-workers:

  • delegate tasks
  • make chats
  • check presence
  • create marketing campaigns (sms,
    e-mail).

TRAVEL ORDERS

Automatic travel orders based on your meetings.

WORK ORDERS

Create and track web and mobile workorders.

MARKETING

Automate your marketing campaigns:

  • with E-mail
  • SMS tool
  • synchronized with MailChimp account

ASSET MANAGEMENT

Make a reservation record over:

  • company assets
  • cars
  • equipment
  • rooms
  • etc…

ANALYTICS

On click or predifined reports with customisable forms.

CAPTURE PHOTO

Take photo and upload via mobile app.

INVOICING

Billing and invoicing integrations. Only for Slovenian market.

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