Simple Ways to Improve Your Sales Performance and Productivity

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bTrack is more than just a regular CRM because it simplifies so many aspects of your business and it also comes in modules, so you can customize it according to your business needs. 

CALL CENTRE

Satisfy your customers:

  • outbound/ inbound call
  • predictive dialing
  • e-mail or SMS campaigns
  • ticketing system with SLA
  • extensive agent reports 
  • call reminders

CRM

Create clients database:/li>

  • importance/SLA
  • location map
  • adrema import (CSV)
  • client activities overview

WEBMAIL

Connect with your accounts:

  • Google
  • Office 365
  • MS exchange
  • IMAP

ANDROID APP

Access your CRM data on the go.

INSTANT NOTIFICATIONS

Send push notification about new activities.

SECURE FILE TRANSFER

Send files safely and in a way with compliant GDPR.

TRACKING

Monitor mobile agents. Track live:

  • location, distance
  • speed, unknown stops
  • automatic travel orders
  • presence status
  • NFC tags

ACTIVITIES

Use calendar to:

  • create meetings/tasks
  • location map overview
  • personalize calendar
  • sync calendars with Google/Office 365, Exchange
  • send e-mail/sms reminders
  • phone calls reports (via APP)

WORKGROUPS

Collaborate with co-workers:

  • delegate tasks
  • make chats
  • check presence
  • upload files
  • create e-mail/SMS campaigns 

TRAVEL ORDERS

Automatic travel orders based on your meetings.

WORK ORDERS

Create and track web and mobile workorders.

TICKETING

Optimize customer service and support departments with helpdesk ticketing service.

MARKETING

Automate marketing campaigns:

  • with E-mail
  • SMS tool
  • sync with MailChimp
  • check campaign results

ASSET MANAGEMENT

Make a reservation record over:

  • places
  • equipment
  • vehicles
  • automatic travel orders

ANALYTICS

On click or predifined reports with customisable forms.

CAPTURE PHOTO

Take photo and upload via mobile app.

INVOICING

Billing and invoicing integrations. Only for Slovenian market.

MAIL MANAGE

Configure email filters and prioritize your inbound emails from your clients.

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