CALL CENTER

bTrack Call Center will increase the efficiency of your agents on the phone which will give them the ability to provide a better service and/or sell more of your products.

You are able to directly call your clients/customers and partners from web or mobile phone, create automatic call campaigns  and answering messages with e-mail channel. bTrack will also provide your agents  caller information and  special notes from previous calls before taking over the call.

When you’re on the road yourself, use the mobile APP and access the bTrack to make calls.

  •  CALL REMNDERS

  •  MULTIPLE AGENT SUPPORT

  •  E-MAIL CLIENT

  •   CALL OUT CAMPAIGNS

  •  ADREMA IMPORT

  •  TICKETING

  •  CALL SOURCE TRACKING

  •  CLICK TO CALL + CALL FROM MOBILE APP

  •  EXTENSIVE REPORTS AND STATISTICS IN REAL TIME

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