CALL CENTER

Our bTrack Call Center will increase the efficiency of your agents on the phone which will give them the ability to provide a better service and/or sell more of your products. You are able to directly call your clients/customers and partners using bTrack call center that will have the time and data of the call automatically registered. It is also a solution „all in one -call center and contact center “focused on incoming and outgoing calls, with managing customers with both voice calls and data application like e-mail. When you’re on the road yourself, use the mobile APP and access the bTrack to make calls.

  •  IP TELEPHONY

  •  MULTIPLE AGENT SUPPORT

  •  E-MAIL CLIENT

  •  INCOMING CALL OUT CAMPAIGNS

  •  ADREMA IMPORT

  •  TICKETING

  •  CALL SOURCE TRACKING

  •  CLICK TO CALL + CALL FROM MOBILE APP

  •  EXTENSIVE REPORTS AND STATISTICS IN REAL TIME

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